Disputes can be stressful to handle but there are claim processes that may be available to assist. The Centre can provide advice on:

  • Your rights as a consumer
  • Contracts you have entered into and your options in relation to those contracts
  • How to make a complaint about a consumer issue
  • Resolving your dispute with a trader about their products or services
  • Remedies for a breach of contract
  • Dispute resolution processes to help resolve your complaint with a trader
  • Processes and court forms relating to a QCAT (Queensland Civil and Administrative Tribunal) claim
  • The time limits associated with consumer claims
  • Actions by debt collectors and finance companies
  • Issues with banks and financial institutions
  • Bankruptcy matters
  • Providing you with referral links to organisations that might be able to assist you

If you need information, advice or assistance in relation to a consumer dispute, we would recommend you contact us to book an appointment on phone 07 5532 9611, or complete our online Booking Form.

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