Disputes can be stressful to handle but there are claim processes that may be available to assist. The Centre can provide advice on:

• Your rights as a consumer
• Contracts you have entered into and your options in relation to those contracts
• How to make a complaint about a consumer issue
• Resolving your dispute with a trader about their products or services
• Remedies for a breach of contract
• Dispute resolution processes to help resolve your complaint with a trader
• Processes and court forms relating to a QCAT (Queensland Civil and Administrative Tribunal) claim
• The time limits associated with consumer claims
• Actions by debt collectors and finance companies
• Issues with banks and financial institutions
• Bankruptcy matters
• Providing you with referral links to organisations that might be able to assist you

If you need information, advice or assistance in relation to a consumer dispute, we would recommend you contact us to book an appointment on phone 07 5532 9611, or complete our online Booking Form.