Client Feedback Survey - Gold Coast Community Legal Centre

Thank you for providing feedback on our services. Please feel free to provide additional comments in the spaces provided. This survey is confidential and does not affect, in any way, our service to you.

What is your gender*
What age group are you from?*
Do you identify as Aboriginal or Torres Strait Islander?*
Do you currently have a diagnosed intellectual or physical disability?*
Can you estimate your current weekly income (from all sources)?*
Can you tell us which of the following services you have received from the legal centre? (select all that apply)*
- Access to informational materials (flyers, websites etc)
- Personalised advice from legal centre staff
- Written and/or in person representation by legal centre staff
- Referral to other legal and/or non-legal services
Date of service*
How was your service delivered?*
Did you use an interpreter to assist with your service?*
How easy was it to access the legal centre when you first needed help?*
Comments on how easy it was to contact us
How quickly did the service respond to your enquiry?*
Comments on how quickly we responded to your enquiry
How well did we treat you?*
Comments on how you were treated
Did you understand the advice you were given?*
Comments on your understanding of the advice given
How useful was the assistance provided to you in helping you to understand or deal with your problem?*
Comments on the usefulness of advice
Please make any addition comments about our service here